Terms & conditions of sale

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Delivery Policy 

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When will I receive my order?

All electronic orders will be received immediately. Please check your emails, if not received please ensure you have checked your spam and ensure your email address was entered correctly before contacting 
Diet Coaching acknowledgement will be sent on day of purchase with further instructions on registration
Any personalised merchandise will be sent via https://www.redhotsource.co.uk/ please refer to their delivery and return policy 

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Return Policy 

All non-personalised physical goods have a return & refund period of 14 days. 
Buyer is responsible for the shipping costs of returning an item and we would recommend a traceable service as we do not hold any responsibility for goods lost in transit.
Start the return policy by emailing thisfitmum.uk@gmail.com with you order number and details of why you are returning the item. We will endeavour to reply to your email within 3-5 business days
All downloadable plans are non-refundable
Coaching programmes are refundable minus holding fee/deposit up until the plan starts, once programme received, they are no longer refundable and start dates cannot be moved
Personalised shop merchandise is produced and processed by Red Hot Source Ltd https://www.redhotsource.co.uk/ - if your item is faulty or damaged, please contact Red Hot Source directly to receive a replacement or refund. 
If an item you are returning has been unreasonably tampered with, the original contents are not returned in full, or shows signs of excessive wear and tear from user misuse, we reserve the right to apply a 20% restocking fee or deny the return.